Are you struggling to receive your parcels in Switzerland? Customs formalities, unexpected delivery delays, or absence during distribution – the challenges are numerous. Our complete guide gives you the keys to mastering parcel reception, from tailored Swiss Post solutions to innovative logistics platforms. Discover the best services, competitive rates, and tips for a simplified experience.
Table of Contents
- Parcel reception options in Switzerland
- Flexibility and customization of reception
- Advanced parcel reception solutions
Parcel reception options in Switzerland
Swiss residents have **multiple options for receiving parcels**, adapted to their needs and constraints. These solutions include both traditional postal services and modern alternatives.
Swiss Post offers a range of services such as PostPac Priority for urgent deliveries or PostPac Economy for more flexible deadlines. Options like delivery to your floor or to a neighbor make reception easier in case of absence. Carriers such as DHL or Pickwings complement the offer with express solutions and complete logistics services for professionals.
| Service | Delivery times | Parcel tracking |
|---|---|---|
| Happy-Post (standard without signature) | 2 to 5 business days | Yes, with basic tracking |
| Happy-Post (standard with signature) | 3 to 5 business days | Yes, with delivery confirmation |
| Happy-Post (Premium/Express) | 1 to 3 business days | Yes, real-time tracking |
| Globex International Express Courier | Varies by destination | Yes, international tracking |
| IMR Group | Variable | Yes, real-time tracking |
Parcel tracking in Switzerland is simplified thanks to online tools. Notifications by email or via the Post-App indicate key steps, including imminent delivery with a precise time window.
Flexibility and customization of reception
Managing delivery dates and locations
Swiss residents can **easily adjust delivery options** for their parcels. Several solutions allow you to adapt delivery dates and locations according to your needs.
Among the available options, you can reschedule the delivery date or choose a specific time slot (morning or evening) via the Post-App or the “My consignments” portal. Parcels can be redirected to a pick-up point such as a My Post 24 locker or an alternative address in Switzerland. Options like delivery to your floor or to a neighbor are available with a “My consignments” account.
For international parcels, use strategic storage facilities before reshipping to a more convenient address. Swiss Post offers solutions to drop parcels in a secure location in case of absence or to schedule later delivery.
Managing customs formalities and payments
Learn **how to receive international parcels** such as Amazon orders in Switzerland, with reshipping or warehouse services, by consulting this article. Learn how to properly pack your parcels to avoid customs delays.
Advanced parcel reception solutions
ETK Logistique offers an independent parcel reception platform at the French-Swiss border. The service allows Swiss individuals and businesses to **use a delivery address in France to avoid customs fees**. Parcels are stored for 30 days, giving you time to pick them up or have them reshipped. In addition, Swiss Post offers My Post 24, automated lockers accessible 24/7 to drop off or pick up parcels.
- Reduced customs fees by using a border address
- Flexible hours with 24/7 parcel lockers
- Temporary parcel storage before reshipment
- Avoid returns to depot thanks to scheduled delivery
- Access to international products unavailable in Switzerland
- Simplified management through dedicated apps
- Enhanced security for sensitive parcels
Various specialized logistics platforms facilitate parcel reception in Switzerland. Discover e-commerce logistics platforms here. Besides ETK Logistique, there is ColisExpat with transit addresses in Europe and the U.S., or MySwiss24 for shopping on Swiss websites. Swiss Post with My Post 24 and DPD Switzerland with its recent depots also complement the offer. These platforms differ by location, additional services, and access conditions.
In Switzerland, parcel reception combines flexibility, traceability, and personalized services. Explore reshipping options, adjust your delivery preferences, and use strategic pick-up points for hassle-free deliveries. Your parcel arrives when and where you want.
FAQ
What is the price of a parcel from Switzerland to France?
The price of a parcel from Switzerland to France depends on **weight, size, and the shipping service**. For small international shipments (up to 2 kg), rates start at CHF 4.00 for a shipment up to 100g and can go up to CHF 30.00 for shipments up to 2000g.
For express deliveries, expect around CHF 99.75 for a 2 kg parcel to Paris, Berlin, or Rome. A waybill is mandatory for all international shipments, and additional fees may apply if not completed online.
How does parcel customs work?
All parcels from abroad are subject to **Swiss customs duties and VAT**. Generally, the recipient pays these fees, along with customs clearance charges. However, tax amounts below 5 CHF are not invoiced, meaning no tax is applied for low-value parcels.
Carriers such as Swiss Post, DHL, and UPS handle customs clearance formalities, for an additional fee. To simplify the process, shipment and content information must be electronically entered before dispatch.
Does Chronopost deliver parcels in Switzerland?
Yes, **Chronopost delivers parcels in Switzerland**, offering services for individuals and businesses. Delivery times vary from 1 to 4 business days depending on the option chosen. For urgent document shipping, the Chrono Express option ensures faster delivery, usually within one business day.
A detailed commercial invoice in French or English is required for goods shipments, and certain information, such as the recipient’s phone number, is mandatory. Chronopost also offers Ready-to-Ship solutions, including packaging and express delivery.
How does parcel reshipping from ETK Logistique work?
ETK Logistique, located at the French-Swiss border, provides an **alternative delivery address** to avoid customs fees. They receive parcels of all sizes, store them for 30 days, and offer tailored transport solutions.
Reshipping takes an average of 3 business days from handling. ETK Logistique also provides services such as delivery to French overseas territories and packaging supplies. A subscription is now required to secure delivery services.