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ENG
germany
DEU
United_States
USA
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ENG
germany
DEU
United_States
USA

Frequently asked questions

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  • Frequently asked questions
What is the maximum size of the package ?
The maximum weight accepted is 1 000 kg. There is no limit to the size.
Can I send a parcel fragile ?
Yes, but ETK Logistics disclaims any and all liability in the event of breakage.
Do you support the perishable food ?
Non-perishable products will not be accepted.
Do you deliver in the DOM-TOM ?
Yes, we provide delivery of goods to the DOM-TOM.
Do you provide the labels and packaging ?
Yes, we supply it directly to the repository.
What items are prohibited ?
Any goods classified as dangerous (ADR) is prohibited.
How to pack my parcel ?
Use sturdy and closed packaging. If needed, we provide packaging suitable.
What proof will I receive ?
A deposit receipt is given to you.
What is the delivery time ?
On average, within 3 working days after the support.
post6-min

Start today ! Satisfaction warranty

Do as dozens of companies in Switzerland and France and enjoy the services of ETK Logistics, logistics platform for ecommerces to the doors of the Franco-Swiss border.

ETKLogistique, reception platform-independent !
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Conditions pour la réception de colis sur etk logistique

Conditions pour la réception de colis sur etk logistique

Depuis peu, nous devons prévenir toute utilisation abusive de nos services de livraison. Pour cela, il est nécessaire de fournir des informations telles que nom, prénom, et adresse.

Afin de sécuriser ce service, nous avons mis en place un abonnement obligatoire a 4,99€.