EN 
FR Frequently asked questions
What is the maximum size of the package ?
The maximum weight accepted is 1 000 kg. There is no limit to the size.
Can I send a parcel fragile ?
Yes, but ETK Logistics disclaims any and all liability in the event of breakage.
Do you support the perishable food ?
Non-perishable products will not be accepted.
Do you deliver in the DOM-TOM ?
Yes, we provide delivery of goods to the DOM-TOM.
Do you provide the labels and packaging ?
Yes, we supply it directly to the repository.
What items are prohibited ?
Any goods classified as dangerous (ADR) is prohibited.
How to pack my parcel ?
Use sturdy and closed packaging. If needed, we provide packaging suitable.
What proof will I receive ?
A deposit receipt is given to you.
What is the delivery time ?
On average, within 3 working days after the support.
Débutez dès aujourd’hui ! Satisfaction warranty
Faites comme des dizaines d’entreprises en Suisse et en France et profitez des services d’ETK Logistique, votre plateforme logistique pour les ecommerces aux portes de la frontière Franco-Suisse.
